Anewlove Frequently-asked questions (F.A.Q.)

About payment and related issues


My credit card doesn't go through.

Please check the following:

- Any misspelling when entering your credit card information.
- Your bank hasn't blocked the transaction for some reason.

If it still fails, please try again in a few hours. It might be a banking system problem and it should be solved in a few hours.

If it still fails, does your name include non-English characters? Try completing the information only with English characters and see if it goes through this time.

If none of the above work, please call for assistance.

How do I pay? | FAQs | My transaction went through but I didn't get any credits!